Sonder 会员权利

您的权利和责任

权利概述

佐治亚州法律要求您的医疗服务提供者或医疗机构在您接受医疗服务时承认您的权利,并尊重医疗服务提供者或医疗机构对患者某些行为的期望权。您可以向您的医疗服务提供者或医疗机构索取该法律的全文。

病人有权

职责概述

病人有责任

患者有权向佐治亚州综合医疗委员会(Georgia Composite Medical Board)提出有关医生、员工、办公室和所接受治疗的申诉。患者应向委员会提交书面投诉。患者应能提供医生或诊所的名称、地址以及投诉的具体性质。

投诉或申诉可通过以下地址或电话号码向理事会报告:

佐治亚州复合医学委员会
Attn.
No. 2 Peachtree Street, N.W. 36th Floor
Atlanta, GA 30303
(404) 656-3913
www.medicalboard.georgia.gov

Non-Discrimination Notice

Sonder Health Plans, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Sonder Health Plans, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

Sonder Health Plans, Inc.:

If you need these services, contact Sonder Health Plans’ Member Services, at 1-888-428-4440 (TTY: 711).
Hours of operation:

If you believe that Sonder Health Plans, Inc. has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

You can file a grievance in person, by mail, or phone. If you need help filing a grievance, Sonder Health Plans’ Civil Rights Coordinator is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

Sonder Health Plans, Inc. is an HMO and PPO with Medicare contracts and a written agreement with Georgia Medicaid program to coordinate Medicaid benefits. Enrollment in Sonder Health Plans, Inc. depends on contract renewal.

宣布灾难或紧急情况

如果您受到总统或州长宣布的灾难或紧急状态,或卫生与公众服务部部长宣布的公共卫生紧急状态的影响,您还可以获得额外的支持。Sonder 健康计划将

灾害或紧急情况的结束日期将由宣布的政府实体决定。

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Terms of Use

The policies described below are only applicable to sonderhealthplans.com. Sonder Health Plans (“Sonder”) does not collect personally identifiable information except for anything you specifically send to us.

 

Just like most informational websites, Sonder collects information about the content accessed, where you came from, and your domain / IP address. We analyze the information we collect to see what content is most commonly viewed and determine ways to improve the website overall.

 

Cookies are small pieces of data that a website stores on a user’s computer to remember information, such as log in details or preferences.

 

There are two kinds of cookies:

Sonder’s site uses these cookies when you visit. You can always disable cookies, or you can clear them by using your browser settings. If you do this, the site won’t remember you.

 

The information on our site is accessible to you without giving us any information, but if you would like us to contact you, we will safeguard any information you provide. If you choose to enroll from our site, all the information necessary to process your enrollment is collected and transferred to our internal systems and then to the Centers for Medicare and Medicaid Services (CMS).

 

We offer many links to other websites. If you leave our site, you will see a pop-up message to confirm you want to leave sonderhealthplans.com. After you leave, you are subject to the policies of the new site.

 

We may contact you via email regarding products you may be interested in. You can always opt out of these emails by using the unsubscribe link on the bottom of each message.

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权利概述

佐治亚州法律要求您的医疗服务提供者或医疗机构在您接受医疗服务时承认您的权利,并尊重医疗服务提供者或医疗机构对患者某些行为的期望权。您可以向您的医疗服务提供者或医疗机构索取该法律的全文。

病人有权

职责概述

病人有责任

患者有权向佐治亚州综合医疗委员会(Georgia Composite Medical Board)提出有关医生、员工、办公室和所接受治疗的申诉。患者应向委员会提交书面投诉。患者应能提供医生或诊所的名称、地址以及投诉的具体性质。

投诉或申诉可通过以下地址或电话号码向理事会报告:

佐治亚州复合医学委员会
Attn.
No. 2 Peachtree Street, N.W. 36th Floor
Atlanta, GA 30303
(404) 656-3913
www.medicalboard.georgia.gov

歧视是违法的

Sonder Health Plans, Inc. 遵守适用的联邦民权法,不因种族、肤色、民族血统、年龄、残疾或性 别而有所歧视。Sonder Health Plans, Inc. 不会因种族、肤色、民族血统、年龄、残疾或性别而排斥或区别对待个人。Sonder Health Plans, Inc.提供:(1) 免费为残障人士提供辅助工具和服务,以便他们与我 们有效沟通,例如,合格的手语翻译和其他格式的书面信息(大字体、音频、无障碍电子格式、 其他格式);(2) 免费为主要语言不是英语的个人提供语言服务,例如,合格的翻译和以其他语 言书写的信息。

如果您需要这些服务,请联系您身份证背面的电话号码。如果您认为 Sonder Health Plans, Inc.未能提供这些服务或存在任何基于种族、肤色、国籍、年龄、残 疾或性别的歧视,您可以向以下机构提出申诉:Sonder Health Plans, Inc:Attention: Member Services Department, 6190 Powers Ferry Road, Suite 320, Atlanta, GA 30339 或致电 (888) 428-4440 TTY: 711;星期一至星期五;东部时间上午 8 点至晚上 8 点。

您可以亲自、通过邮件或传真提出申诉。如果您在提交申诉时需要帮助,我们的会员服务代表可拨打上述电话为您提供帮助。您也可以通过美国卫生与公众服务部民权投诉办公室门户网站 https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 以电子方式提交民权投诉,或通过邮寄或电话提交:U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201 或致电 (800) 368-1019,(800) 537-7697 (TDD)。投诉表格可在http://www.hhs.gov/ocr/office/file/index.html 上获取

宣布灾难或紧急情况

如果您受到总统或州长宣布的灾难或紧急状态,或卫生与公众服务部部长宣布的公共卫生紧急状态的影响,您还可以获得额外的支持。Sonder 健康计划将

灾害或紧急情况的结束日期将由宣布的政府实体决定。

药剂师协助老年妇女开处方。

使用管理声明

Sonder Health Plan 的使用管理活动不会为计划工作人员或网络医疗服务提供者拒绝、限制或终止承保服 务提供经济或其他方面的激励。

桑德

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