COVID-19 Information

Important COVID-19 Information

Sonder Health Plans is committed to protecting your health and providing you with timely services for the care you need. As such, we follow all CMS guidelines for providing benefits during a disaster or public health emergency.

Official Georgia Vaccination Plan

The Georgia Department of Public Health has released the COVID-19 vaccination plan and you can download it here below.

Vaccination Sites In Your County

We’ve compiled a list of all approved vaccination sites within Cobb, Fulton, Dekalb and Gwinnett counties to help you find a site most convenient to you. You can download this list below. If you have any questions regarding getting your vaccine, we are here to help!

Sonder Health Plans

These special requirements are in effect until the end date identified in the Public Health State of Emergency, State Declaration, or other applicable regulatory requirement or order; if no end date is identified by State or Federal orders, Sonder Health Plans will apply a 30 days end date.

If you have any questions regarding COVID-19, or require assistance, please contact our Member Services team at 1-888-428-4440

Follow CDC COVID-19 Precautions, Protection, and Safety Standards

Important Ways To Slow the Spread:

What Symptoms to Watch For:

The most common symptoms of COVID-19 are

Other symptoms are signs of serious illness. If someone has trouble breathing, chest pain or pressure, or difficulty staying awake, get medical care immediately.

What To Do if You're Sick:

The most common symptoms of COVID-19 are

People at Increased Risk:

If you have an underlying or chronic medical condition, please make sure you are in communication with your doctor during this pandemic.  It is critical for you and your doctor to continue to manage your care needs by staying on top of your preventive and regular medical care.  Doing so is one of the best ways to protect yourself and to manage your health risks during the pandemic, until vaccination.

Below are links to CDC information for Older Adults, and People with Certain Medical Conditions:

How to Cope with Stress:

The COVID-19 Vaccine Information

Vaccines are an important tool to help fight the spread of COVID-19 and to help our Members stay healthy. Once vaccines are made available, Sonder Health Plans will cover the cost of FDA-authorized COVID-19 vaccines.

Until widespread availability of a vaccine occurs, it is important to continue following the advice of health professionals in order to minimize the chances of catching or spreading the disease.

According to the Centers for Disease Control and Prevention (CDC), wearing masks, practicing social distancing and washing your hands remain the best protections against the virus.

Beware of COVID-19 related fraud! Follow the link below to learn about potential fraud and how to protect yourself against these activities.

When can I get the Vaccine?

Because there will be a limited supply initially, the CDC has recommended that healthcare workers who are most at risk of contracting COVID-19, and residents of nursing homes and other long-term care facilities, be the first groups to receive vaccines.  The CDC is expected to give recommendations soon about the next groups that will be prioritized for vaccine access.  In general, we expect that priority will be given to the most vulnerable—including essential workers and those who fall into high-risk categories due to age or underlying conditions.  Younger and healthier groups will likely be eligible to get the vaccine following those with higher priority.  Note that states are developing their own prioritization plans based on the CDC’s recommendations, so eligible groups may vary somewhat from state to state.

For the latest information about COVID-19 vaccines and Georgia’s COVID-19 Vaccination Plan, please visit the links for: Georgia Department of Public Health, and Georgia COVID-19 Vaccination Plan.

According to the CDC, “The U.S.  vaccine safety system ensures that all vaccines are as safe as possible.”  Please see below links to the CDC’s Vaccine safety and efficacy information:

Additionally, below is an FDA link to information regarding authorized vaccines, safety, monitoring, and education on vaccine basics.

COVID-19 vaccines will be delivered via injection.

How many doses of the Vaccine are needed?

For the vaccine to be effective, most individuals will require two doses; this includes the two vaccines that recently received Emergency Use Authorization.

To get the latest information on what to expect and helpful tips after getting a COVID-19 vaccine, please visit the CDC at the below link:

CDC-After Getting the Vaccine

Yes. According to the CDC, due to the severe health risks associated with COVID-19 and the fact that reinfection may be possible, a vaccine should be made available to individuals regardless of whether or not they have already had and recovered from COVID-19 infection.

If you have concerns due to your current health status or a specific medical condition, please make sure you consult with your doctor about whether the vaccine is appropriate for you and the safest way for you to get vaccinated.

For information from the CDC regarding people at increased risk, or other people who need extra precautions, please visit the following link:

Vaccines will be covered at no additional cost for Members during the public health emergency. Coverage applies no matter where you get the vaccine- including at both in-network and out-of-network providers. It also covers instances in which 2 vaccine doses are required.

Utilization Managment Statement

Sonder Health Plan’s utilization management activities are designed so that they do not provide incentives, financial or otherwise, for the denial, limitation, or discontinuation of covered services by Plan staff or network providers.