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Sonder Insurance Agent Exam
3 attempts, must make an 85% or more.
1
Information
2
Questions
Consent
(Required)
I understand and agree with the rules outlined above.
(Required)
Consent
(Required)
I attest to having reviewed the training Modules.
(Required)
Agent ID (NPN)
(Required)
First Name
(Required)
Last Name
(Required)
Phone
(Required)
Email
(Required)
Are you assigned to an FMO? If yes, name of FMO.
(Required)
What additional benefit might a DSNP offer compared to a traditional Medicare Advantage Plan?
(Required)
DSNPs offer coordination of care and help with accessing community resources.
DSNPs do not require a primary care physician.
DSNPs cover all medical expenses, without any out-of-pocket costs.
DSNPs allow beneficiaries to use any healthcare provider.
Which population does a Dual Eligible Special Needs Plan (DSNP) cater to?
(Required)
Individuals eligible for both Medicare and Medicaid.
Individuals with chronic heart failure.
Individuals with dementia.
Individuals with diabetes.
How do Chronic Special Needs Plans coordinate care for beneficiaries?
(Required)
By not requiring a primary care physician.
By providing services specific to the beneficiaries' conditions.
By allowing beneficiaries to use any healthcare provider.
By covering all medical expenses.
How should an agent respond if a potential enrollee wants to review the Medicare Advantage Plan's materials before enrolling?
(Required)
By refusing to provide the materials
By providing misleading information
By pressuring them to enroll immediately
By providing the plan materials for review and answering any questions
What is a prohibited practice when marketing Medicare Advantage plans?
(Required)
Discussing the costs, benefits, and rules of the plan.
Providing factual information about the plan.
Using high-pressure sales tactics.
Helping potential enrollees understand their needs.
If a client insists on receiving all their care from a specific doctor who is out-of-network, which Medicare Advantage Plan type is least suitable?
(Required)
A DSNP
A PPO Plan
An HMO Plan
A Fee-for-Service Plan
What differentiates a Chronic Special Needs Plan (CSNP) from a regular Medicare Advantage plan?
(Required)
CSNPs do not cover prescription medications
CSNPs focus on individuals with specific chronic conditions or diseases
CSNPs are available to all seniors
CSNPs require additional insurance coverage
What special services can a Heart CSNP provide to its enrollees?
(Required)
Less coverage for hospital stays
Special heart-related programs and a team of specialists to manage heart conditions
Coverage only for outpatient care
Limited access to specialized healthcare providers
How might a Chronic Special Needs Plan (CSNP) designed for diabetic patients differ in its care coordination compared to a standard Medicare Advantage plan?
(Required)
CSNPs for diabetes wouldn't provide any care coordination
CSNPs for diabetes would restrict access to specialists
CSNPs for diabetes would require patients to coordinate their own care
CSNPs for diabetes would typically include additional services like nutrition and lifestyle counseling, and may involve a team of specialists for care coordination
What services could a Dementia CSNP offer that is uniquely suited for dementia patients?
(Required)
Comprehensive mental health coverage, access to a team of dementia specialists, and care coordination
Reduced coverage for mental health
Limited access to neurologists
Less coverage for prescription medications
What distinguishes a Chronic Special Needs Plan (CSNP) from a regular Medicare Advantage plan?
(Required)
CSNPs require referrals for specialist visits.
CSNPs offer coverage to individuals eligible for both Medicare and Medicaid.
CSNPs target individuals with specific chronic conditions.
CSNPs are available to all Medicare beneficiaries.
What is a primary characteristic of an HMO Medicare Advantage Plan?
(Required)
No referrals required for specialists
Coverage only for specific diseases
Network restrictions typically apply
Access to any healthcare provider
According to Medicare marketing guidelines, what is the correct way to provide information to potential enrollees?
(Required)
By providing factual, clear, and concise information
By invading privacy rules
By using high-pressure sales tactics
By providing misleading information
A patient has both Medicare and Medicaid coverage and suffers from dementia. What would be an appropriate plan recommendation?
(Required)
A Diabetic CSNP
A Dual Eligible Special Needs Plan (DSNP) with a focus on dementia
A Dementia CSNP
A standard HMO plan
What kind of assistance can an agent offer to a potential enrollee who is considering various Medicare Advantage Plans?
(Required)
Disregard the enrollee's specific health needs and focus solely on costs.
Insist on the agent's preferred plan without considering the enrollee's needs.
Only provide information on the most expensive plans.
Provide information about the costs, benefits, and rules of different plans.
How does an HMO plan typically handle coverage for out-of-network care?
(Required)
Out-of-network care is fully covered
Out-of-network care is covered, but with higher out-of-pocket costs
Specialist care is always out-of-network
Only emergency out-of-network care is typically covered
What is a typical restriction of an HMO?
(Required)
It covers all medical expenses, without any out-of-pocket costs.
It doesn't cover prescription drugs.
It requires beneficiaries to obtain care within the plan's network.
It doesn't require beneficiaries to choose a primary care physician.
How does a Diabetic CSNP support the management of its beneficiaries' conditions?
(Required)
By offering additional services such as dietary and lifestyle counseling, and care coordination
By limiting access to specialized healthcare providers
By requiring more out-of-pocket costs
By providing less coverage for prescription drugs
What is a key rule to follow when marketing Medicare Advantage Plans, according to Medicare marketing guidelines?
(Required)
Pressure potential enrollees into making a quick decision.
Always highlight only the benefits of the plan.
Never disclose the costs associated with the plan.
Provide factual information and avoid misleading potential enrollees.
What population does a COPD CSNP cater to?
(Required)
Individuals with cardiovascular disorders.
Individuals eligible for both Medicare and Medicaid.
Individuals with diabetes.
Individuals with chronic lung disorders.
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